North Grills support
Frequently asked questions
Helpful answers about your grill, the current offer and ordering from North Grills.
Is Spin Grill included with Kabob Grill?
Yes. Under the current offer, one free Spin Grill attachment is automatically added for each Kabob Grill purchased from North Grills. Keep both products in your cart for the discount to apply.
Does Spin Grill include the BBQ motor?
Yes. The BBQ motor is included with Spin Grill, including the complimentary attachment in the current Kabob Grill offer.
Can I buy Spin Grill separately?
Yes. Spin Grill is also available separately. It mounts on Kabob Grill in place of the removable elevation stand. Kabob Grill and skewers are not included when you buy the attachment by itself.
How many skewers come with Kabob Grill?
The Kabob Grill kit includes 20 skewers: ten flat stainless steel skewers and ten square aluminum skewers, with removable silicone handles.
Where can I find assembly instructions?
Visit How it works for assembly videos, motor installation, packing and care guidance.
What does the 10-Year Warranty cover?
The warranty covers defects in materials or workmanship for ten years from the purchase date, excluding normal wear and tear.
How do I request a return?
You can request a return within 30 days of receiving your item. Email contact@northgrills.com with your order receipt. Please wait for approval and return instructions before sending anything back.
Where can I see shipping information?
See our shipping page for processing and estimated transit times. There are no duties, tariffs or customs fees for US orders.
Still need help? Contact North Grills.